TERMS & CONDITIONS

Duke Energy
Last updated: 03/04/2026

1. Introduction

These Terms and Conditions govern your use of the Duke Energy website and the services provided by Duke Energy (“we”, “us”, “our”).

By accessing this website, submitting an enquiry, or engaging our services, you agree to be bound by these Terms and Conditions.

2. Website Information

The information provided on this website is for general informational purposes only.

While we take reasonable care to ensure accuracy, Duke Energy makes no warranties or representations regarding the completeness, reliability, or accuracy of any content.

We reserve the right to update, modify, or remove website content at any time without notice.

3. Quotes & Estimates

Any pricing or estimates provided via:

• Website
• Phone
• Email
• Online enquiry forms

are indicative only unless confirmed in writing following an on-site inspection.

Final pricing may vary depending on:

• Site conditions
• Access limitations
• Electrical requirements
• Structural requirements
• Material availability and variations
• Compliance and regulatory requirements

A formal written quotation must be reviewed and accepted before any works commence.

4. Scope of Work

All services provided by Duke Energy are strictly limited to the scope outlined in the accepted written quotation.

Any additional works, variations, or unforeseen requirements outside the agreed scope may result in additional charges, which will be communicated where reasonably possible.

5. Limitation of Liability

To the maximum extent permitted by law, Duke Energy will not be liable for:

• Indirect, incidental, or consequential loss or damage
• Loss of business, revenue, or profits
• Delays caused by third parties, suppliers, or site conditions
• Events beyond our reasonable control (including but not limited to weather, access issues, or supply delays)

Nothing in these Terms excludes, restricts, or modifies any rights or guarantees provided under the Australian Consumer Law.

6. Third-Party Services & Links

This website may contain links to third-party websites or utilise third-party services.

Duke Energy is not responsible for the content, policies, or practices of any third-party websites or platforms.

7. Website Use

You agree not to:

• Use this website for any unlawful purpose
• Attempt to gain unauthorised access to any part of the website or its systems
• Interfere with the functionality, security, or performance of the website

8. Intellectual Property

All content on this website, including text, branding, logos, and images, is the property of Duke Energy unless otherwise stated.

This content may not be reproduced, distributed, or used without prior written permission.

9. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Queensland.

10. Contact

Duke Energy
Brisbane, Queensland, Australia
Email: info@dukeenergy.com.au