Privacy Policy

Duke Energy

Last updated: [23/02/2026]

Duke Energy respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

We may collect the following personal information when you submit a contact form or communicate with us:

  • Name

  • Phone number

  • Email address

  • Business or project details you provide

We may also collect limited technical data such as IP address and browser type through website hosting systems.

2. How We Use Your Information

We collect your information to:

  • Respond to service enquiries

  • Provide quotes

  • Communicate regarding installations or maintenance

  • Improve our website and services

We do not sell or trade your personal information.

3. Storage and Security

Information submitted through our website is sent directly to our secure business email account.
We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access.

4. Disclosure of Information

We do not disclose your personal information to third parties unless required by law.

5. Access and Correction

You may request access to or correction of your personal information by contacting us using the details below.

6. Contact

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Duke Energy
Email: info@dukeenergy.com.au
Location: Brisbane, Queensland, Australia